Service Policy

• User Qualification: You must be at least 18 years old or under the supervision of a legal guardian to access and use this website. By using this website, you represent and warrant that you have the authority to enter into legally binding agreements.
• Account Security: When registering an account, you need to provide accurate and complete personal information. You are responsible for ensuring the security of your account information, and all activities conducted through your account are deemed to be your own.

• Basiccrewtshirt values ​​your privacy and is committed to protecting your personal information. Please read our Privacy Policy to learn how we collect, use and protect your information.

• Order Acceptance: All orders are subject to our review and confirmation. We reserve the right to refuse or cancel orders for any reason, including but not limited to insufficient inventory, discovery of error, or fraud.
• Price & Payment: All prices are in local currency and include applicable taxes at checkout. We accept multiple payment methods and are committed to protecting your payment information through a secure payment gateway.

• Shipping Policy: Please see our Shipping Policy for detailed delivery time and shipping charges information.
•  Risk Transfer: Once the item is shipped, the shipping risk will pass to you. Please make sure to provide the correct shipping address to avoid delays or loss.

• Return Policy: Please see our Return Policy for return conditions and procedures. We are committed to ensuring your satisfaction and accept returns under reasonable conditions.
• Exchange Policy: Currently we do not provide direct exchange service. If you need to exchange an item, please return it and place a new order for the desired item.

• Service Provision: This website and its services are provided as is, without any express or implied warranty. We do not guarantee that the operation of this website will be uninterrupted or error-free.
• LIMITATION OF LIABILITY: To the maximum extent permitted by applicable law, Basiccrewtshirt shall not be liable for any direct, indirect, incidental, special or consequential damages, including but not limited to lost profits, lost data or business interruption.

• Basiccrewtshirt reserves the right to modify or terminate this website and its services at any time without prior notice. The revised terms will be effective immediately after being posted on this website. Please check the Terms regularly for the latest usage regulations.

• These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.